Statement on Coronavirus (Updated 3/16/20)

To Our Valued Customers:

We understand the recent concerns about Coronavirus (COVID-19). The safety of our passengers, staff and their families is always at the forefront of our business. With our history of working in the school bus and public transportation industries, we are no strangers to combatting illnesses and their spread. With that in mind, we want to inform you of what we are doing to proactively help contain the spread of Coronavirus:

  •  All vehicles are cleaned at our home garage upon return from their trips, which is our standard operating procedure.
  • We have increased our efforts with our cleaning crews to disinfect our vehicles before they return to service.
  • Our garages and office spaces are also undergoing increased cleaning and disinfecting, with special attention being placed on areas of public access.
  • We currently have Purell brand hand sanitizer (70% alcohol) in our lavatories. We are working on adding additional pumps and sanitizer to the passenger area of our vehicles. 

Due to the increase of the number of confirmed cases in the United States and in New York, we understand that you or your group may need to change your current reservation. We encourage you to contact your salesperson and discuss your options.

At this time, we have no plans to suspend any currently scheduled line run or tour service. 

Update 3/16/20: Due to recent Government mandated closures, several tours scheduled in March and April have been cancelled. If you were booked on these tours, you will be contacted. If you have questions, please call our offices.

Additionally, we want to share with you the current information from the CDC about its spread, prevention and treatment.

The virus is thought to spread mainly from person-to-person; between people who are in close contact with one another (within about 6 feet) and through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

How easily a virus spreads from person-to-person can vary. Some viruses are highly contagious (spread easily), like measles, while other viruses do not spread as easily. Another factor is whether the spread is sustained, spreading continually without stopping. The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas.

There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask.
  • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
  • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

For more information, please consult with the CDC or visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

 

Your safety is our primary concern. If you have any questions, please contact us. 

Brown Coach – Amsterdam

518-843-4700

Upstate Transit of Saratoga

518-584-5252

Travel by Brown

518-399-3128

 

Thank you for travelling with us.

Robert E. Brown
President, Brown Coach Inc.